RTC working very slow on client machine

robinsaini29 · 2015-12-24

We are using NAV 2013R2 and Client working very fine on server but when we do same activity on client at another machine which is in same domain and connected with LAN, it takes so much time. Response time of any execution on client is very high. It takes 90-100 seconds to open a purchase order but on server it takes only 8-10 seconds.

Belias · 2015-12-24

they are not "only" 8-10 seconds...a purchase order should open in about 0,5-2 seconds unless there are A TON of flowfields exposed in the page.
That said, the first step is trying to ping the nav server from the client and check how much ms it takes

robinsaini29 · 2015-12-28

Thanks Belias for reply.

We are pinging both location and it is taking less then 1 ms. all machine are on local LAN.

Capone · 2015-12-28

I agree with Belias. Check flowfields or real time calculated fields on the pages that are slow.

We have had occasions were the network switches have been bailing out which have affected the entire performance of the system.

robinsaini29 · 2015-12-29

Dear Capone

Thanks for response.

But this issue is coming from last week, before that everything was fine and have not done any customization from last one month.

also this issue is coming on all pages related to purchase or finance module.

Capone · 2015-12-30

Make a copy of one of the slowest pages. Delete all factboxes, all fields. Is it still slow? If not, add the fields one by one, same with factboxes until you get a significatant difference.

RTC working very slow on client machine

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