NAV 2015 web client is not responsive

engsiong75 · 2014-11-20

Hi

I was working a NAV 2015 for a customer installation recently. I did not have any issues with the setup but when I tried to run the web client using the browser, I was surprised that the web browser icons and buttons did not work. I have previously done the similar setup for the 2013R2 web client and I used the same settings.

Has anyone encountered this issue? If not, please let me know if you have any suggestions.

Thank you,

engsiong75 · 2014-12-10

Hi

I found the issue. Basically what happen was that the browser has showing some blocked sites before reaching the web client. As these blocked sites where not related to my webserver, I ignore it thinking it was not relevant.

It turn out that it is a big mistake on my part. There was this site https://ajax.aspnetcdn.com that was blocked. When I added this site to the Trusted Site, the web client was fine.

Can anyone throw some light as to what is the site "https://ajax.aspnetcdn.com" does? I could not locate it on the web. At the same time, I do not want to inform the customer's IT team to add any Trusted sites that I have no idea what it is for.

Thank you,

Tan Eng Siong

mdPartnerNL · 2014-12-10

That site has the ajax client library available for download. This speeds up your browser experience

so unblock it.

johanna · 2015-01-16

Dear engsiong75,

I got the same issue. I have tried to add https://ajax.aspnetcdn.com but web client is still disabled.
How did you know this site is the cause? Please help. Thank you.

johanna · 2015-01-19

Dear all,

Finally my web client is not disabled when I connect to internet.
Why web client nav 2015 need internet to be accessible?
The answer can be found in http://www.dynamicsblog.at/index.php/2014/11/18/nav2013-2015-web-client-does

NAV 2015 web client is not responsive

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