NAV 2009 RTC Crashes randomly with error

ichladil
Member Posts: 68
Dear community,
one of my clients is experiencing random crashes of the NAV Service tier (WebService). The frequency is 3-4 times a day. They are using NAV2009 R2 with classic client and extensive usage of Web Services via middle tier.
The crash results in the following entries in the event log:
One of the suspicions is that the client is running close to the license limit on the number of the full users (they have however enough light users). However I have always believed that these are not checked for web services?
Please let me know any suggestions of what may be wrong.
Thanks,
Igor
one of my clients is experiencing random crashes of the NAV Service tier (WebService). The frequency is 3-4 times a day. They are using NAV2009 R2 with classic client and extensive usage of Web Services via middle tier.
The crash results in the following entries in the event log:
Message: Attempted to read or write protected memory. This is often an indication that other memory is corrupt. StackTrace: at Microsoft.Dynamics.Nav.Runtime.NativeMethods.AdapterCloseConnection(IntPtr connectionHandle, Boolean withGrace) at Microsoft.Dynamics.Nav.Runtime.NavConnection.CloseConnection(Boolean withGrace) at Microsoft.Dynamics.Nav.Runtime.NavConnection.Dispose(Boolean disposing) at Microsoft.Dynamics.Nav.Runtime.ConnectionPool`1.Scavenger(Object unused) Source: Microsoft.Dynamics.Nav.Ncl Service: MicrosoftDynamicsNavWS$XXX User: XXX\ZZZ Type: System.AccessViolationException Message: Attempted to read or write protected memory. This is often an indication that other memory is corrupt. StackTrace: at Microsoft.Dynamics.Nav.Runtime.NativeMethods.AdapterCloseConnection(IntPtr connectionHandle, Boolean withGrace) at Microsoft.Dynamics.Nav.Runtime.NavConnection.CloseConnection(Boolean withGrace) at Microsoft.Dynamics.Nav.Runtime.NavConnection.Dispose(Boolean disposing) at Microsoft.Dynamics.Nav.Runtime.ConnectionPool`1.Scavenger(Object unused) at System.Threading._ThreadPoolWaitCallback.WaitCallback_Context(Object state) at System.Threading.ExecutionContext.runTryCode(Object userData) at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData) at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading._ThreadPoolWaitCallback.PerformWaitCallbackInternal(_ThreadPoolWaitCallback tpWaitCallBack) at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback(Object state) Source: Microsoft.Dynamics.Nav.Ncl
One of the suspicions is that the client is running close to the license limit on the number of the full users (they have however enough light users). However I have always believed that these are not checked for web services?
Please let me know any suggestions of what may be wrong.
Thanks,
Igor
0
Comments
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Not really sure which build number you are using, but crash dumps (or more event log information) could provide more clues on why this is happening. I would suggest updating to one of the latest builds.
Anything else on the event log on the server?“This posting is provided "AS IS" with no warranties, and confers no rights.”0
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