Dynamics NAV 2013 crash when trying to open a Document page

ricardo.talbot · 2014-01-16

I am working on an object migration from NAV 2009 R2 to NAV 2013 in our ISV development environment.

I have successfully transferred and adapted our custom objects. However, the NAV client goes berzerk every time I try to do any of the following:

- Double-clicking a row in the List page

- Clicking New (or hitting ctrl-N) in the ribbon

- Clicking Edit (or hitting ctrl-shft-E) in the ribbon

- Clicking View (or hitting ctrl-shft-R) in the ribbon

- Clicking Delete (or hitting ctrl-shft-R) in the ribbon

The only action that will successfully open the Document page is clicking the Card (or hitting shft-F7) in the ribbon.

Ideas, anyone?

Thanks,

Ricardo.

tinoruijs · 2014-01-17

You could try to compile all objects and restart the service tier. That should help.

ricardo.talbot · 2014-01-17

Hi Tino,

I did that a few times. Same behaviour.

What really puzzles me most is that the Card button (Shift-F7) - and only that - works.

Any other ideas?

Thanks in advance,

Ricardo.

ricardo.talbot · 2014-01-18

Ahaaaaaa!!!

I was looking in the wrong place: the culprit was not the Document page, but rather the underlying table. The List page selected a key that was apparently corrupted.

Deleting and recreating the key did it.

Thanks to everyone who looked at the issue,

Ricardo.

tinoruijs · 2014-01-20

ricardo.talbot wrote:

The List page selected a key that was apparently corrupted.

Good job.
How did you find this out that the key was corrupted? I've never experienced this in NAV.

diwakar_ghosh · 2014-05-05

Dear Team,

I 'm also facing the above mentioned problem.I have also tried to recreate the keys related to that table.
But still the client is crashing while running from list page.Please provide a detail solution.

Thanx,
Diwakar

Dynamics NAV 2013 crash when trying to open a Document page

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