NAV 2013 Financially Voiding Customer Refund Checks

jsq201
jsq201 Member Posts: 23
edited 2013-11-25 in NAV/Navision Classic Client
I processed a customer refund check from the Payment Journal. The I tried voiding the refund check from the Check Ledger Entries screen but am getting the following error:

"Amount must be positive in Gen. Journal Line Journal Template Name='',Journal Batch Name='',Line No.='0'."

I do not get this error if I am voiding an AP check to a vendor.

Is there another procedure in NAV 2013 for financially voiding a Customer Refund check?

Comments

  • aseigle
    aseigle Member Posts: 207
    We were getting the same error in a NAV2009R2 database where we trying to void a refund check. We couldn't replicate in the NAV2009R2 CRONUS, but did replicate in NAV2013. In NAV2013, in Codeunit 367 you will find this code:

    // NA0005.begin
    GenJnlLine2."Document Type" := CheckLedgEntry."Document Type";
    // NA0005.end

    It was released as part of KB980359.

    https://mbs2.microsoft.com/Knowledgebase/kbdisplay.aspx?wtntzsmnwukntmmyvorspqlqqyotvqpunoqunswwrwoystml
  • Igor_Pchelnikov
    Igor_Pchelnikov Member Posts: 25
    Hello,
    in case if anybody will get this error.
    In September rollup there is update in COD 11. They added check for Refund case. 
    "Document Type"::Refund:
   IF NOT "System-Created Entry" THEN
      ErrorIfNegativeAmt(GenJnlLine)
   ELSE
      ErrorIfPositiveAmt(GenJnlLine);

    Should work ;)

Categories