RTC shows different page for different users

bluesoulcurry · 2012-06-07

Hello All,

I have installed NAV 2009 R2 on a Server which has 6 users. After customizing a page in NAV 2009 Classic Client, when I login as "abc" user, it shows me the updated page with newly added columns but when I login as "xyz" user, it shows me old page with no newly added columns. I have restarted NAV Service, recompiled all objects, but still its not working.

Can you guys please suggest me what is wrong with my NAV?

Thank you in advance for your responses.

mohana_cse06 · 2012-06-07

Are you sure both users are connecting to same database? :-#

bluesoulcurry · 2012-06-07

Hi Mohana,

Yes, both users are connecting to same database. There is only one database where all these users are added.

Is there any table, clearing which may reset cache of RTC?

Thank you for replying to the post.

mohana_cse06 · 2012-06-07

Delete the page id row in Object Metadata table and comile the page again..

Stop both server and web service servcies and start server servcie nd web service service..

bluesoulcurry · 2012-06-07

Hi Mohana,

I had cleared the Object Metadata and restarted the services. But, it didn't do the trick.

Then I opened the page, right clicked on one of the column headers and clicked on Choose Columns. Here when I clicked on "Restore Defaults", it started showing me the newly added columns. Then I closed and reopened the page, and it started working as it should. It started showing me newly added columns.

This is really weird. This seems a bug in NAV 2009 R2 to me.

Thanks for your reply.

mohana_cse06 · 2012-06-07

Thanks for sharing the solution which worked for you :thumbsup:

kriki · 2012-06-07

[Topic moved from 'NAV/Navision Classic Client' forum to 'NAV Three Tier' forum]

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RTC shows different page for different users

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