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Shipped in Error...

johnnyc313johnnyc313 Member Posts: 93
Hi,

What is the best method of reversing an order that has been shipped in error? The invoice hasn't been posted, only the shipment has been made. Should I complete the order, reverse it and re-do it? Or is there a better method?

Thanks in advance...

JohnnyC

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    HalMdyHalMdy Member Posts: 429
    Depends on the version you use :

    - v4.0 : new function "Undo Shipment" exists form the Posted Shipments =D>
    - older versions : need to complete all th Sales process (ship + invoice) then make a Credit Note with Return of goods... :-k . No other solution ( think ...)
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    Timo_LässerTimo_Lässer Member Posts: 481
    Undo Shipment is availible since 3.70
    Timo Lässer
    Microsoft Dynamics NAV Developer since 1997
    MSDynamics.de - German Microsoft Dynamics Community - member of [clip]
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    HalMdyHalMdy Member Posts: 429
    Oupsss ... Right !!

    I've worked too much with 3.10 version , I'm afraid ...
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    KowaKowa Member Posts: 918
    Undo Shipment is availible since 3.70
    It was introduced in the 3.60 version :wink:
    Kai Kowalewski
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