Shipped in Error...

johnnyc313
johnnyc313 Member Posts: 93
edited 2005-07-13 in NAV/Navision Classic Client
Hi,

What is the best method of reversing an order that has been shipped in error? The invoice hasn't been posted, only the shipment has been made. Should I complete the order, reverse it and re-do it? Or is there a better method?

Thanks in advance...

JohnnyC

Comments

  • HalMdy
    HalMdy Member Posts: 429
    Depends on the version you use :

    - v4.0 : new function "Undo Shipment" exists form the Posted Shipments =D>
    - older versions : need to complete all th Sales process (ship + invoice) then make a Credit Note with Return of goods... :-k . No other solution ( think ...)
  • Timo_Lässer
    Timo_Lässer Member Posts: 481
    Undo Shipment is availible since 3.70
    Timo Lässer
    Microsoft Dynamics NAV Developer since 1997
    MSDynamics.de - German Microsoft Dynamics Community - member of [clip]
  • HalMdy
    HalMdy Member Posts: 429
    Oupsss ... Right !!

    I've worked too much with 3.10 version , I'm afraid ...
  • Kowa
    Kowa Member Posts: 926
    Timo Lässer wrote:
    Undo Shipment is availible since 3.70
    It was introduced in the 3.60 version :wink:
    Kai Kowalewski

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