Can not connect NAV server from RTC(window 7)

SINOEUNSTEVENNEANG · 2011-10-11

- My NAV server is running Window 2008 server
- my RTC client is running window 7
but i can not connect from my RTC client (window 7)
Please advise me

mohana_cse06 · 2011-10-11

Have you modified in Customsettings file also?

SINOEUNSTEVENNEANG · 2011-10-11

yes. I have modified . any suggestion to make RTC client(window 7) connect to NAV server(window 2008)

mohana_cse06 · 2011-10-11

Above attached screenshot is of Clientusersettings not Custom settings..
You need to modify Customsettings file in Ystem where nav service is installed..

What error message you are getting?
Can you be able to connect with finsql?

SINOEUNSTEVENNEANG · 2011-10-11

It works well on my server .but when i try to connect from another pc that are running window 7 then i got the error.

mohana_cse06 · 2011-10-11

SINOEUNSTEVENNEANG wrote:

It works well on my server .but when i try to connect from another pc that are running window 7 then i got the error.

What is the error message? ](*,)

SINOEUNSTEVENNEANG · 2011-10-11

Please check my error message

mohana_cse06 · 2011-10-11

Is your NAV Service running?

What is the logon settings for the serrvice?
Is your SQL server and NAV service installed on same computer or different?

http://msdn.microsoft.com/en-us/library/dd301254.aspx

SINOEUNSTEVENNEANG · 2011-10-11

Sql server and Service on the same pc

mohana_cse06 · 2011-10-11

mohana_cse06 wrote:

Is your NAV Service running?

What is the logon settings for the serrvice?

What about the above questions?

Why do you always skip half of the questions? :thumbsdown:

SINOEUNSTEVENNEANG · 2011-10-11

Maybe something wrong Customsettings file. but i don't know what it is................ :-k

mohana_cse06 · 2011-10-11

check whether your service is running or not..

and do you have proper windows authentication setting?
RTC works with only windows authentication..

SINOEUNSTEVENNEANG · 2011-10-11

my Service is running .
but i don't know where to configure windows authentication setting. :thumbsup:

mohana_cse06 · 2011-10-11

In Classic client, Tools-->Security-->Windows Authentication..

You need to add user from where you are trying..
are both server and client system in same domain?

SINOEUNSTEVENNEANG · 2011-10-11

Sir. I don't use domain. I use network service account. I try to create the same username and password but still error. :thumbsup:

mohana_cse06 · 2011-10-11

SINOEUNSTEVENNEANG wrote:

Sir. I don't use domain. I use network service account. I try to create the same username and password but still error. :thumbsup:

What do you mean that you dont use domain?

where did you modify this?

i asked you to add in Tools-->Security-->Windows Authentication..

SINOEUNSTEVENNEANG · 2011-10-11

I mean that my window not use domain.
I added user on window 2008 then added in tool->security->window authentication.
The user is the same for window 2008 and window 7.

SINOEUNSTEVENNEANG · 2011-10-12

is it a problem if i don't install active directory on my window 2008 server(NAV SERVER AND DATABASE COMPONENT) ?

mohana_cse06 · 2011-10-12

SINOEUNSTEVENNEANG wrote:

is it a problem if i don't install active directory on my window 2008 server(NAV SERVER AND DATABASE COMPONENT) ?

Yes, it is..

Peter_Wibeck_[MSFT] · 2011-10-26

If you have NAV 2009 R2 it will actual be possible to-do the setup without AD. A new key named ClientCredentialType was added in NAV 2009 R2. ClientCredentialType specifies how RoleTailored client users who connect to the server are authenticated.

The different options

Windows, which is the default value: The client user's Windows logon credentials are used, and the user is not prompted for authentication information. This is the only form of RoleTailored client user authentication that is available in Microsoft Dynamics NAV 2009 SP1 and Microsoft Dynamics NAV 2009.

UserName: The client user is prompted to provide a domain user name and password when starting the RoleTailored client. You must use this option for users who log on from an Active Directory domain that differs from the domain where Microsoft Dynamics NAV Server is installed.

Steps
1. Update ClientCredentialType in C:\Program Files\Microsoft Dynamics NAV\60\CustomSettings.config to "UserName" on server machine
2. Update ClientCredentialType in C:\Users\[user name]\AppData\Local\Microsoft\Microsoft Dynamics NAV\ClientUserSettings.config to "UserName" on client machine. Replace [user name] with your user name
3. Restart service
4. Start RTC
5. Typ in the user name and password existing on the server machine. Don't use the client machine user name

Hope that helped.

SINOEUNSTEVENNEANG · 2011-10-27

"Peter wrote:

"]If you have NAV 2009 R2 it will actual be possible to-do the setup without AD. A new key named ClientCredentialType was added in NAV 2009 R2. ClientCredentialType specifies how RoleTailored client users who connect to the server are authenticated.

The different options
Windows, which is the default value: The client user's Windows logon credentials are used, and the user is not prompted for authentication information. This is the only form of RoleTailored client user authentication that is available in Microsoft Dynamics NAV 2009 SP1 and Microsoft Dynamics NAV 2009.

UserName: The client user is prompted to provide a domain user name and password when starting the RoleTailored client. You must use this option for users who log on from an Active Directory domain that differs from the domain where Microsoft Dynamics NAV Server is installed.

Steps
1. Update ClientCredentialType in C:\Program Files\Microsoft Dynamics NAV\60\CustomSettings.config to "UserName" on server machine
2. Update ClientCredentialType in C:\Users\[user name]\AppData\Local\Microsoft\Microsoft Dynamics NAV\ClientUserSettings.config to "UserName" on client machine. Replace [user name] with your user name
3. Restart service
4. Start RTC
5. Typ in the user name and password existing on the server machine. Don't use the client machine user name

Hope that helped.

I just updated
Update ClientCredentialType in C:\Program Files\Microsoft Dynamics NAV\60\CustomSettings.config to "UserName" then i can not start service of "Microsoft Dynamic NAV Server". what's wrong with it ?

Peter_Wibeck_[MSFT] · 2011-10-27

Any information from event log?

Peter_Wibeck_[MSFT] · 2011-10-27

I did overlook a small step in the process. You need to setup certification to get it to work.
Guides can be found here under subject "Procedural Overview": http://msdn.microsoft.com/en-us/library/gg502476.aspx

Doing "Walkthrough: Implementing Security Certificates in a Test Environment " on http://msdn.microsoft.com/en-us/library/gg502478.aspx should get you going again. Not it's only for test purpose, in a live envirnoment take a look at http://msdn.microsoft.com/en-us/library/gg502467.aspx.

Hope you will be able to set it up.

Peter_Wibeck_[MSFT] · 2011-10-27

It can be done even more simple at least for development and test purpose. It's preferable to use certification in production envirnoment.

1. Update ClientCredentialType in C:\Users\[user name]\AppData\Local\Microsoft\Microsoft Dynamics NAV\ClientUserSettings.config to "UserName" on client machine. Replace [user name] with your user name.
2. Start RTC and you will get a popup box asking for credential. For user name type "[server machine name]\[user name on server machine]".

[Hint]
When I did try this first time I did run into firewall problems. The problem was I hade not allowed all network profiles to connect to NAV server. I was missing "Public".

Franklin · 2011-10-28

Yep... now you can work with RTC without AD...

http://blogs.msdn.com/b/nav/

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Can not connect NAV server from RTC(window 7)

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