RTC shut down when connect to DB

Wojtekm · 2011-10-04

Hi Experts,

I install NAV 2009 R2 on:
Windows Serwer 2008 R2,
SQL Server 2008 R2.
I choose DEMO installation.
I try to connect to Demo Database with RTC and it work.

Then I create new NAV database, restore NAV backup using Classic client and change DatabaseName in CustomSetting file.
This backup is form another NAV 2009 database form other development server. Databases has the same collocation and properties.

After restarting NAV server in Event Viewer MicrosoftDynamicsNAVServer logs:

Service:
Service MicrosoftDynamicsNavServer is listening to requests at net.[url=tcp://SERVERNAME:7046/DynamicsNAV/Service]tcp://SERVERNAME:7046/DynamicsNAV/Service[/url].

I can connect from Classic client to this database.

Now when I started RTC I see NAV 2009 welcome screen, and then client closes.
There is no errors or messages in Event Vierwer.

In Windows Task Manager i can only see that Microsoft.Dynamics.Client.exe*32 process start and end in few second.
There is no error masseges form RTC Client.

Can anybody help me with this case?

mohana_cse06 · 2011-10-04

Do you have proper Windows authentication settings?

Did you try by Compiling all objects?

Wojtekm · 2011-10-04

Thanks for Your suggestions mohana_cse06.

Yes i have proprer Windows authenticatione setting - domain user is local admin, has SUPER role in NAV and dbowner on SQL server to my DB.
i`ve just compile all objects in db - but RTC still shut down.
](*,)

mohana_cse06 · 2011-10-04

Did you "Enable for Microsoft Dynamics NAV Server" in options tab of File-->Database-->Alter.

Wojtekm · 2011-10-04

Yes, i have checked "Enable for Microsoft Dynamics NAV Server" option.

mohana_cse06 · 2011-10-04

Check custom settings file again and try by resting the service..

Wojtekm · 2011-10-04

I uninstall NAV and install it again, restart services severall times and still nothing.

aj_ansari · 2011-10-04

I had a similar issue yesterday, and when I looked at the error details, I saw a code 4d030e65 among other information.

Try the solution suggested in the thread linked below (updating Codeunit 1). After that, I restarted the service (NAV server of course, not SQL) but it may not be necessary. You may also need to clear Personalized pages and/or Configured pages.

http://www.mibuso.com/forum/viewtopic.php?f=32&t=45178&start=0

Good luck and let us know if that works for you.

Wojtekm · 2011-10-04

Hello aj_ansari,

I didnt put any modification to CU 1, so there is no code to upgrading.

I`ve tried to clear Personalized Pages but it still doesnt work.
](*,)

aj_ansari · 2011-10-04

When the RoleTailored Client shuts down, does it show any error message: it may show up 2-3 buttons, one of which is Debug, one is something along the lines of find solution to issue, and one that lets you see details. I'd be interested on seeing what (if any) error codes are shown.

Wojtekm · 2011-10-05

Unfortunetly RTC doesn`t show any massege.
Today i will try to restore my midified object in Cronus database which works with RTC.
Maybe this will work.

Wojtekm · 2011-10-05

I find the reason why RTC shuts down.

On my source server i have NAV with KB2521862 hotfix.
This hotfix is about entering local characters in RCT.

On my destination (developer) server i have NAV without this hotfix.

When i add this hotfix my db started to works with RCT.
\:D/

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RTC shut down when connect to DB

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