Rename error when entering Sales Order Quantity

Sam_Morris
Member Posts: 32
I have found that in certain situations, in the standard Cronus database, the error "Do you want to rename the record" is given when a quantity is entered on a Sales Order. I have included a screenshot. At first I could not work out what caused this error, and its occurance seemed random. However, I eventually discovered how to reproduce it:
- Create a first line in an order
- Copy an item number from a separate window, for example from a word doc.
- Paste the item number directly into a second order line, then tab to qty and enter a number.
This is using NAV 2009 R2 unmodified cronus. It seems the important part is to click away from the RTC page, then create a new line without clicking on any other part of the page.
I managed to trace the source of the error to the a CurrPage.UPDATE(TRUE) code on page 46:
Does anyone have any idea what the cause is and how to get round this issue? Maybe I should log a call with MS, but I wondered if anyone else had experienced this issue and found a fix.
- Create a first line in an order
- Copy an item number from a separate window, for example from a word doc.
- Paste the item number directly into a second order line, then tab to qty and enter a number.
This is using NAV 2009 R2 unmodified cronus. It seems the important part is to click away from the RTC page, then create a new line without clicking on any other part of the page.
I managed to trace the source of the error to the a CurrPage.UPDATE(TRUE) code on page 46:
QuantityOnAfterValidate() ... IF (Type = Type::Item) AND (Quantity <> xRec.Quantity) AND NOT UpdateIsDone THEN CurrPage.UPDATE(TRUE);
Does anyone have any idea what the cause is and how to get round this issue? Maybe I should log a call with MS, but I wondered if anyone else had experienced this issue and found a fix.
0
Answers
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Sam Morris wrote:Does anyone have any idea what the cause is and how to get round this issue? Maybe I should log a call with MS,
Yes,you can log a call if you are sure that it can be replicated on Base cronus database.. :thumbsup:0 -
any news on this issue?0
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Yes, I did put in an issue in with Microsoft. They sent me the latest batch of all hotfixes and this did fix the issue.
We think that this was the fix that did it, although I updated with all the latest fixes:2571000
6.0.32539
The record value is not updated if you change a value in a field on the page in the RoleTailored client in Microsoft Dynamics NAV 2009
See this page on Partnersource:
https://mbs.microsoft.com/Cms/Templates/document/General.aspx?NRMODE=Published&NRNODEGUID={35196C23-95C8-4245-8F18-19A08BFA6D99}&NRORIGINALURL=/partnersource/support/selfsupport/hottopics/NAV2009SP1PlatformHotfixOverview&NRCACHEHINT=Guest&wa=wsignin1.00 -
thanks! :thumbsup:0
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