Item Tracking Lines missing in RTC Lot No. List

jfr
jfr Member Posts: 17
edited 2010-06-04 in NAV Three Tier
We got an issue about the RTC here - NAV 2009 SP1:
Lot no. List in the Classic Client shows available Lot Nos,
the corresponding page in RTC 2009 is just empty. No values.

http://screencast.com/t/ZDg1MWU1MTEt

Did anyone encounter a similar problem with RTC? What could be the best spot to look at to solve this?
This just happens with some items, although i didnt find out any difference to the other ones, yet.

Answers

  • Belias
    Belias Member Posts: 2,998
    1. can you upload the screenshot with the mibuso feature? i cannot see it because of websense...
    2. i guess that the form or the page is personalized: you have probably noticed that there's a lot of code under the page/form. If the code under it is not the same between the form and the page, you can have different results, because the table that you see in that form is a temporary table, that is populated based on reservation entries and item ledger entries.
    3. good luck, it's a difficult procedure to understand :mrgreen:
    -Mirko-
    "Never memorize what you can easily find in a book".....Or Mibuso
    My Blog
  • mihail_kolev
    mihail_kolev Member Posts: 379
    and the main question - are you sure you are working in same databese/company in RTC and Classic :mrgreen:
    -Mihail- [MCTS]
  • Egnaz
    Egnaz Member Posts: 111
    I can't confirm that. Everthing works fine for me.

    How did you open the Tracking from the Item journal line ?

    My pages look also different then yours and I can select the lot.

    Please give more info's about it.

    Regards,
    egnaz
  • jfr
    jfr Member Posts: 17
    Quite easy solution for this problem:

    The customer used the symbol "*" in the Item No. Field which works fine in Classic Client,
    but causes the RTC to lose the Item No.-Reference while opening the Tracking & Lot No. - Pages.

    -> Change the Item No. and everything works fine.

    Just sent a bug report to MS. Thanks for your help!

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