Outlook Integration Problem

jelittlejohn
jelittlejohn Member Posts: 61
edited 2010-04-08 in NAV/Navision Classic Client
Hi,

Can someone tell me how to enable error logging in the Outlook Synchronization add-in? I'm having trouble getting synchronization to work after upgrading to 2009. I have, seemingly randomly, been able to get synchronization to work with a limited test database but as soon as I attempt to synch to the live data, I get the following add-in error "An error has occurred during the synchronization process. You can find the error details in the log file." After I get this error while attempting to synch the live data, I get the same error when I return to the test data. I feel like I could get to the bottom of the issue if I could enable error logging.

Thanks
Jack Littlejohn
Clemson, SC

Answers

  • jelittlejohn
    jelittlejohn Member Posts: 61
    Hi,

    I was able to get the log file enabled by making sure that the path in outlook.exe.config was correct and setting NavisionSynchronizationSwitch = 4.

    Thanks. I'll be asking questions about what I find in the log soon.
    Jack Littlejohn
    Clemson, SC

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