Service Management Work Order

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  lvanvugt Member Posts: 774

  2009-12-05

  What do you mean with Service Work Order?
  
  I know Service Order and Service Item Worksheet, but that's it.
  
  Some questions:

  On what version did you have

  Service Work Order?

  Is that a localized version (so not w1)?

  Do you know the ID of the Service Work Order form?

  Luc van Vugt, fluxxus.nl
  Never stop learning
  Van Vugt's dynamiXs
  Dutch Dynamics Community

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  manjinder Member Posts: 16

  2009-12-07

  Hi Thaks for your response!
  
  I am working on NAV 2009 SP1, North American version. I just wanted to know if I can print Work Order's from Sales Orders or Service Item Worksheet or any other place.
  
  Regards,
  
  Manjinder

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  lvanvugt Member Posts: 774

  2009-12-07

  Hi Majinder,
  
  As such there is no work order in NAV. For an engineer to see what he or she can do use the Service Tasks form (to open: Service > Planning & Dispatching > Service Tasks).
  Use the Reource Flter to see the Service Item Lines that have been assigned to a specific resource.
  
  The planner uses the Dispatch Board to assign Service Item Lines to a resource.

  Luc van Vugt, fluxxus.nl
  Never stop learning
  Van Vugt's dynamiXs
  Dutch Dynamics Community

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