piece clean up for correction journal that didnt apply

Hello there,

Running into an issue with our user doing positive and negative adjustment with the item journal, the entry doenst seem to clear up totally after adjustment, and it seems to be going on an infinite loop. This is with regards to trying to do a piece clean up for correction journal that didnt apply. Suggested to user to adjust again since it worked for her with another entry she did before using the same method. It seems that the negative adjustment to our user's positive adjustment clears out the adjustment our user made, but then when our user did a positive adjustment to her negative adjustment, it seems to have the same issue she had exactly like before, where the entry didnt apply it seems.

we are using navision 3.6

looking for advice.

thanks in advance.