Sales Order Prepayment invoices

sajidhanifkhan
sajidhanifkhan Member Posts: 182
edited 2008-10-16 in NAV/Navision Classic Client
Dear experts,
There are two problems in sales order preposting invoice,

1.If we generate prepaypemt invoice against a sales order then they receivable from that customer should be in minus rather than showing positive amount as receivable.
2.If there is a prepayment invoice against the sales order and if we try to post the sales order it shows the following error als attached picture;
“There are unpaid Prepayment Invoices related to Sales Order No 1111” Note: This error only occur when we enable Check for prepayment invoice on posting of SO in sales & Marketing Setup as shown in attached picture.

If we remove the check mark from the sales & marketing setup as shown in picture and stated above than the error does not appear and it post the zero amount invoice against the 100% paid prepayment invoice, which balance the prepayment invoice but it does not make the receivable zero since the sales order was paid 100% in advance.

Any ideas?

Comments

  • Ian_Piddington10199
    Ian_Piddington10199 Member Posts: 167
    After generating the Pre-payment invoice are you processing a payment from the customer? With the box ticked in the setup you won't be able to progress the order untill the invocie is closed, ie payments applied to it for its full value.

    Ian
    Regards

    Ian
  • sajidhanifkhan
    sajidhanifkhan Member Posts: 182
    Ian_Piddington wrote:
    After generating the Pre-payment invoice are you processing a payment from the customer? With the box ticked in the setup you won't be able to progress the order untill the invocie is closed, ie payments applied to it for its full value.

    Ian

    This is what I am asking how to process the payment from customer which have got as 100% advance? So that the receivables should appear zero.

    regards,
    sajid
  • sajidhanifkhan
    sajidhanifkhan Member Posts: 182
    I have to make a manual entry from payment journal against the sales order invoice to clear the balance of the customer as receivable.

    If any one can find any automatic way to do it please update.

    regards,

    Sajid

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