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TAPI for Navision 4 SP1

HushdontspammeHushdontspamme Member Posts: 56
Hi

I am new to Navision and i have been asked to find out what is required to use TAPI in Nav.

There is a button next to the phone no. fields on Navision which will dial out. What I am not sure about is do we need any extra software than just the TAPI system and what is the link between the phone system and Navision.

Is this easy to configure in Navision?

Regards

James

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    kinekine Member Posts: 12,562
    Navision is using his own dll for this (see codeunit 5053). The component name is 'Navision Attain ApplicationHandler'.TAPIHandler. In my opinion you need only something like Voice modem to be able to use it. But never tried it...
    Kamil Sacek
    MVP - Dynamics NAV
    My BLOG
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    HushdontspammeHushdontspamme Member Posts: 56
    Hi

    I presume i dont need any additional software for navision to make calls (such as ActiveTAPI).

    The client is on a PBX system and has a phone software already installed on the workstation. I gues Navision will be able to make calls from this?

    Many Thanks

    James
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    markvandermeijmarkvandermeij Member Posts: 26
    As far as i've seen Navision uses the dialerpro which is part of Windows x. So the only thing you need is a hardware TAPI-capable device. Win xx dialerpro.exe and Navision
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