I am using the Sales Quote Archive function for a customer for them to track the quotes that are converted to orders. The problem is that the users have a problem in tracking the quotes because the sales list archive does not have the document no. I believe that this design is used in the RTC and the field cannot be exposed without customization.
1) Why is the document no. not shown in the list form?
2) I tried to get the customer to use the search from Sales Quote Archive form directly but it is not easy as the users cannot see the number of quotes. Moreover, the customer is aware that all the sales module lists all have the document no. except for the sales archive documents.
I know that customization is just a few mouse clicks away but is there a way to handle the search for the archive documents in the list using the standard functionalities.
Tan Eng Siong