My user is getting error message 'This order must be a complete shipment' when posting sales order

My user is getting error message 'This order must be a complete shipment' when posting sales order that is set for 100% prepayments. Apparently the order was created sometime back and had a prepayment invoice posted. the items were never collected and a prepayment cr memo was posted. Later the users retrieved same order and changed the sell/bill to customer number. on the new customer number new items for sale were added and a new prepayment invoice was posted. Payment done, Now the order can not be posted giving the error message above. Please help!

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