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Item Application issue

sunnyksunnyk Member Posts: 276
Hello,
How to apply the Open Item Entries to Close the Inventory Periods. There are only 2 Item Ledger Entries for an Item. first is Shipment & Second is Sales Return.
This is an Non-Stock Item. on 7th Nov we made a Shipment to this Item of 10 Qty so Inventory become -10. Next day there was a sales return of 10 qty. but both are open now and not applied to each other. I tried using application worksheet also but to no sucess. Any help on this please.

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    KishormKishorm Member Posts: 921
    When you say non-stock, I assume you mean the item was created from a non-stock item. Are you sure both entries are for the same Location Code & Variant Code? Also, if use Item Tracking they should also be for the same Lot No and Serial No.
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    sunnyksunnyk Member Posts: 276
    edited 2016-12-05
    Hello, Yes they have same Location. We are not using Variant and Item tracking.
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    KishormKishorm Member Posts: 921
    Can you show the fields in the 2 Item Ledger entries, this will help us to identify why they are not being applied against each other.
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    sunnyksunnyk Member Posts: 276
    Hello,
    Entries are attached.
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    KishormKishorm Member Posts: 921
    We need to see all fields, you can see this on Help, About this Page
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