Sending email with body and attachment from I/action Templat

bstoyanobstoyano Posts: 134Member
edited 2011-10-05 in Dynamics CRM
Hi guys,

I searched the forum but found little on the matter.

The question is as follows:
In the Marketing module from a Segment the normal functionality allows to attach ONE file only to an Interaction template and use this file as EITHER a template for the body of an automatic email OR as an attachment.
What I ask is if it is possible to customize the system in such a way so as to have ONE attachment used as a template for the body of the e-mail and a SECOND one to be used as an attachment in the email message itself.
I asked our developers but so far they have some difficulties. Does anyone have any ideas on how to achieve this? Is anyone else working (or has already worked) on a similar issue? Any workarounds that do not require copy-paste texts in several hundred emails? Or if it isn't possible - it is also an answer after all ?

Thanks in advance.
Boris
*
Please, do not frighten the ostrich,
the floor is concrete.

Comments

  • bstoyanobstoyano Posts: 134Member
    Hi,
    I see I have set incorrectly the area - it is not MS Dynamics CRM, but MS Dynamics NAV (Marketing in module Sales & Marketing). Can any of the moderators change this for me, please ?
    Boris
    *
    Please, do not frighten the ostrich,
    the floor is concrete.
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