The Naivision DB size limitation

trulyjacky

Hi,

I think the largest size of Navision 3.7 DB is 128GB. But usually the licensed db size to a customer is 64GB. Unfortunately our sale-persons sometimes just forget to remind the customers of this difference. And one of customers feel unhappy of this difference.
I mean, he has purchased the license, and he found out that the licensed db size is 64GB. He said no one has ever told him this limitation and he insist on that another 64GB.

Does anyone know if he has to pay for that another 64GB? or just what can i explain to him? :oops:

Luc_VanDyck

I presume your customers license can be modified free of charge. MBS just want to keep records of the installations with very large databases. Because, normally they'll have to 'upgrade' to SQL if they use a database of that size.

craigbarbs

It definitely wont be charged because I had a customer who needed the additional space and their license was upgraded free of charge.

trulyjacky

That is really a good news. Thanks Luc and Craigbarbs, many thanks to both of you.